Official Data Protection

Privacy Policy imaju
Your Data is Safe with Us

Imaju takes your privacy very seriously. This document transparently explains how we collect, store, use, and protect your personal information when you use our platform.

Updated: January 2026  |  Applicable to players in Malaysia
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Request response within 72 hours

Imaju's Six Data Protection Principles

Privacy is more than a written policy — it is a core value we uphold every day across every aspect of imaju's platform operations.

Highest-Level Encryption

All data transmitted between your device and imaju's servers is protected using 256-bit SSL encryption. Sensitive information such as passwords and payment details is never stored in plain text.

Minimum Data Collection

Imaju only collects data that is strictly necessary for platform operations. We do not request irrelevant information and do not retain data longer than required under applicable law.

No Data Sales

Imaju has never and will never sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data belongs entirely to you.

Full User Control

You have the right to access, amend, download, or request deletion of your personal data at any time. Our privacy team will process each request within the stipulated timeframe.

Full Transparency

We clearly explain the purpose of every piece of data collected, who has access to it, and how long it is retained. There are no hidden agendas in how imaju handles players' personal information.

Legal Compliance

The imaju Privacy Policy is drawn up in line with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards. We regularly review this policy to ensure ongoing compliance.

1 Introduction and Scope of This Policy

Welcome to the imaju Privacy Policy. This document has been prepared to transparently inform you of how imaju, as an online entertainment platform operator in Malaysia, handles your personal information responsibly.

This Privacy Policy applies to all services offered under the imaju.win domain, including the website, mobile app, and any related services. By registering an account or using any part of the imaju platform, you agree to the practices stated in this policy.

Imaju operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to ensuring that all personal information entrusted to us is handled with care, security, and integrity. In the event of any conflict between a translated version of this policy and the official Bahasa Melayu version, the Bahasa Melayu version shall prevail.

Important Note: This Privacy Policy should be read together with Terms and Conditions imaju. Both documents together form the complete agreement between you and imaju regarding your use of our platform.

2 Types of Personal Data We Collect

Imaju collects various categories of personal information to enable us to provide a safe, fair, and efficient service. Below is a detailed breakdown of the data we collect:

A. Personal Identification Data

  • Full name as stated on your official identification document
  • Date of birth and gender for age verification purposes
  • National identification number (MyKad) or passport number
  • Nationality and country of residence
  • Facial photo or selfie alongside an identification document (for the KYC process)

B. Contact Data

  • Active email address used for communication and account verification
  • Active Malaysia phone number
  • Current residential address including postcode and state

C. Financial Data

  • Registered bank account or e-wallet details (account number, bank name)
  • Deposit and withdrawal transaction history
  • Payment records and payment confirmations

D. Technical & Usage Data

  • IP address, device type, operating system, and browser version
  • Login history including date, time, and approximate location
  • Records of gaming and wagering activity on the platform
  • Cookie data and device identifiers for security verification
Data Category Example Information Mandatory / Optional
Personal Identification Name, IC, date of birth Mandatory
Contact Data Email, phone number Mandatory
Financial Data Bank account number, e-wallet Required for transactions
Technical Data IP address, device type Collected automatically
KYC Data Identification document, selfie Required for withdrawal

3 Purpose of Using Your Personal Data

Imaju uses your personal data only for lawful and stated purposes. We do not use your data for any other purpose without your prior consent, except as required by law.

  • Identity verification and KYC: Verifying that you are a legitimate individual and meet the minimum age requirement of 18 years before being permitted to play.
  • Account processing: Creating, maintaining, and managing your player account, including settings, preferences, and activity history.
  • Payment processing: Enabling secure deposits and withdrawals via your preferred payment methods such as DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and Boost.
  • Fraud prevention: Monitoring suspicious activity, protecting the platform from abuse, and ensuring a fair gaming environment for all players.
  • Service communications: Sending important notifications related to your account, transactions, security updates, and policy changes.
  • Customer support: Enabling our support team to assist you in resolving issues quickly and accurately.
  • Legal compliance: Meeting the reporting and compliance obligations set by the relevant authorities in Malaysia.
  • Platform improvements: Analysing usage patterns in aggregate (not at an individual level) to improve service quality and user experience.
Marketing Communications: imaju will only send you promotional communications if you have consented to receive them during registration. You may withdraw this consent at any time through your account settings or by contacting our support team.

4 Data Retention and Security Measures

Imaju invests seriously in security infrastructure to ensure your personal data is always protected against unauthorized access, breaches, or misuse.

Retention Period: Your personal data is retained for the duration your account is active and for any additional period required under Malaysian law — typically six (6) years after account closure for financial records, in line with audit and anti-money laundering (AML) reporting requirements.

  • Imaju's data servers are protected by multi-layered firewalls and an intrusion detection system (IDS).
  • Internal access to players' personal data is restricted to staff on a need-to-know basis only
  • All imaju staff with access to player data are bound by strict confidentiality agreements
  • Security audits and penetration testing are conducted regularly by independent third parties
  • Account passwords are stored as irreversible hashes — no one at imaju can ever view your actual password.
  • 24/7 monitoring systems detect any suspicious access attempts and respond automatically

While we take all reasonable precautions, no online system can guarantee absolute security one hundred percent of the time. You also play an important role in keeping your account secure by using a strong password and not sharing it with anyone.

5 Data Sharing and Disclosure

Imaju does not sell, rent, or disclose your personal data to external parties for commercial purposes. However, there are limited situations where we may need to share certain information:

  • Payment service providers: Required transaction information is shared with licensed payment processors such as banks and e-wallet operators to enable deposits and withdrawals to be processed securely.
  • Game software providers: Game session data that must be shared with game providers to enable proper game functionality. These providers are bound by strict data protection agreements with imaju.
  • Legal authority: imaju will disclose required information to authorities such as the police, courts, or regulatory bodies when lawfully required to do so under Malaysian law.
  • Anti-money laundering: In situations where there is suspicion of illicit financial activity, imaju is obligated to report to the relevant authorities in accordance with the Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001.
  • Business transfers: In the event of a merger, acquisition, or sale of imaju assets, player data may be transferred to the new entity subject to the same or stricter privacy policy.
Our Guarantee: Every third party that receives imaju player data must sign a data processing agreement requiring them to protect that information to the same or higher standards that we adhere to.

6 Cookies and Tracking Technologies

Imaju uses cookies and similar technologies to enhance your experience on our platform, maintain session security, and understand how players use our services.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, session verification, and security. These cookies cannot be disabled as the platform will not function properly without them.
  • Performance Cookies: Collecting information on how you use the platform — pages visited, time spent, and any errors encountered. This data helps us improve the user experience.
  • Functional Cookies: Remembering your preferences such as preferred language, region, and display settings to provide a more personalised experience.
  • Security Cookies: Used to detect suspicious access attempts, prevent CSRF attacks, and ensure the integrity of your login session.

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the full functionality of the imaju platform. For more information on managing cookies, refer to your browser's help documentation.

7 Your Rights Regarding Personal Data

As an imaju player, you have the following rights regarding the personal data we hold. We are committed to processing every request within 72 business hours.

Right of Access

You have the right to request a copy of all personal data we hold about you in a readable format.

Right to Rectification

You may request correction of any inaccurate or incomplete data in our records at any time.

Right to Erasure

You may request deletion of your personal data, subject to applicable legal retention obligations.

Right to Object

You have the right to object to the processing of your data for certain purposes, such as direct marketing communications.

Right to Data Portability

You may request your data in a structured, machine-readable format for transfer to another service.

Right to Restrict Processing

You may request that we restrict the processing of your data while a complaint or dispute is being resolved.

To exercise any of the above rights, please contact our privacy team by email at [email protected], stating the type of request and your account details. Identity verification may be required before the request is processed to ensure the security of your data.

8 Children's Data Protection

The imaju platform is strictly for individuals aged 18 and above. imaju does not intentionally collect or process personal data from any individual under the age of 18.

If we determine that personal data has been collected from an individual under the age of 18, we will immediately take the following steps:

  • The account in question will be suspended immediately while an investigation is carried out
  • All related personal data will be permanently deleted from our systems
  • Any related financial transactions will be reversed in accordance with the appropriate procedures
  • This case will be reported to the relevant authorities if required by law.
Parental Responsibility: If you suspect that your child has registered or used the imaju platform, please contact our support team immediately at [email protected]. We will handle the matter with full priority and confidentiality.

9 International Data Transfers

In certain circumstances, your personal data may be processed or stored outside Malaysia, for example by game software providers or cloud server infrastructure operating across multiple locations.

When your personal data is transferred outside Malaysia, imaju ensures that:

  • Transfers are only made to countries or entities that provide a level of data protection equivalent to or higher than Malaysia's standards.
  • Comprehensive data processing agreements are signed with all parties receiving data outside the country.
  • Standard data protection clauses are included in all contracts with international service providers.
  • You will be notified of any material international data transfers involving your data

If you have concerns about international data transfers related to your account, please contact our privacy team for more information on the safeguards in place.

10 Changes to This Privacy Policy

Imaju reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. All changes take effect immediately upon publication on this page.

For material changes — that is, changes that significantly affect your privacy rights — imaju will take the following steps:

  • Email notifications will be sent to all active account holders at least 14 days before the changes take effect.
  • A prominent notice will be displayed on the platform's home page throughout the notice period.
  • The "updated" date at the top of this policy will be refreshed to reflect the date of the latest changes

Continued use of the imaju platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account before the effective date.

11 How to Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how imaju handles your personal data, our privacy team is ready to assist.

Privacy Email
[email protected]
Live Chat
Available on the platform, 24/7
Response Time
Within 72 working hours
Support Languages
Bahasa Melayu & English

For formal complaints that our team is unable to resolve, you may also submit a complaint to the Department of Personal Data Protection Malaysia under the Ministry of Communications and Digital.

Your Data is Fully Protected

Play with Peace of Mind at imaju

With a transparent privacy policy and high-grade data protection, you can focus on the best gaming experience without worrying about the security of your personal information.

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