Imaju believes online entertainment should be fun, not a burden. We provide a variety of tools and resources to help you play smart, set healthy limits, and get help when you need it.
For imaju, responsible gaming is not merely a licensing requirement — it is a core value we uphold in every platform decision.
All players must complete an age verification process (KYC) before any deposit or gameplay is permitted. No exceptions — the imaju platform is strictly for individuals aged 18 and above, without compromise.
Imaju provides a range of self-control tools accessible directly from your account settings — daily deposit limits, weekly loss limits, session time limits, and options for a cooling-off period or self-exclusion.
The imaju system actively monitors play patterns that may indicate signs of addiction. Players displaying at-risk patterns will receive notifications and recommendations to use self-control tools.
The imaju support team is trained to recognise signs of problem gambling and respond with empathy and constructive guidance. We do not just answer technical questions — we are here to listen and to help.
Imaju does not use aggressive or manipulative marketing tactics to pressure players into depositing beyond their means. All our promotions are designed to add value, not create financial stress.
We actively educate players on how to gamble responsibly through articles, in-app guides, and periodic reminders during extended gaming sessions.
You can access and activate all of the following self-control tools directly from your account settings page. Limit changes will take effect immediately or within 24 hours depending on the type of limit selected.
Set the maximum amount you can deposit per day, week, or month. Once the limit is set, the system will automatically decline any deposit attempt that exceeds it.
Set the maximum net loss amount you are comfortable with over a given period. Once this limit is reached, your account will be temporarily blocked from any betting activity.
Limit how long you play in a single session. When the time limit is reached, imaju will send a reminder and can automatically log you out if you have enabled that setting.
Take a break from the platform for 24 hours, 3 days, 7 days, or 30 days. During the break period, you cannot log in or make any transactions. This setting cannot be reversed early.
Self-exclusion options of 6 months, 1 year, or permanently. Once activated, your account will be fully suspended and you will not receive any promotional communications from imaju.
Access your account via the imaju website or mobile app using your username and password.
Click the profile icon in the top right corner, then select "Settings" or "Responsible Gaming Controls" from the dropdown menu.
Choose the control category you wish to set — deposit limits, loss limits, session time limits, or cooling-off and self-exclusion options.
Set an amount or duration that suits your budget and lifestyle. Stricter limits take effect immediately.
Click "Save Limit" to confirm your selection. You will receive a confirmation email that your new limit has been successfully activated.
Gambling problems rarely arise suddenly. They typically develop gradually. Recognising the early warning signs can protect you and your family from serious financial and emotional stress.
If you answered yes to two or more of the questions above, we encourage you to consult a professional or use the self-exclusion tool in your imaju account.
There are various professional help channels you can access confidentially and free of charge in Malaysia. Do not wait until the problem gets worse.
Malaysia's government helpline for counselling and crisis support. Operating 24 hours a day, 7 days a week. Free and confidential.
Providing recovery programmes and counselling for addiction, including gambling problems, across Malaysia.
Government hospitals under the Ministry of Health Malaysia offer free counselling and psychiatric treatment services.
The imaju support team is ready to help you activate self-control tools or guide you towards further assistance.
Imaju has a zero-tolerance policy against any underage individual attempting to access our platform. We employ multi-layered age verification technology and a rigorous KYC process to enforce this.
As a parent or guardian, you play a vital role in ensuring your children are not exposed to online gambling activities. Here are some steps you can take:
Responsible gaming starts with a fair and transparent platform. imaju ensures every aspect of our platform is designed to provide a safe and equitable environment.
All games use a random number generator (RNG) certified by an independent body to ensure fully fair outcomes.
All transaction data and personal information are protected with bank-grade SSL encryption.
Player funds are held in a separate account that is never mixed with imaju's operational funds, ensuring the safety of your money.
The imaju platform undergoes regular security and game integrity audits by accredited independent third parties.
Answers to the most frequently asked questions about imaju's self-control tools and responsible gaming policies.
Imaju offers an enjoyable online entertainment experience on a platform designed to safeguard the safety and well-being of every player. Register today and play with peace of mind.